Payment Policy of NexaPro City

Effective Date: February 20, 2025

At NexaPro City, we strive to provide a secure, seamless, and efficient payment process for all our customers. This Payment Policy outlines the accepted payment methods, processing details, and guidelines for payments made on our website or in-store.

1. Accepted Payment Methods

We accept a variety of payment methods for your convenience:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: A secure online payment platform that allows you to pay using your PayPal account or linked credit/debit cards.
  • Other Payment Methods: We may offer additional secure payment options during checkout depending on your location.

Note: All payments are processed in USD (U.S. Dollars).

2. Payment Processing

  • All orders are subject to approval by NexaPro City. Once you provide your payment details, your payment will be processed securely.
  • Payments are processed at the time the order is placed, and once approved, you will receive an order confirmation email with the details of your purchase.

3. Payment Security

  • We use secure payment gateways and encryption technology to protect your payment information during transmission.
  • Your payment information is stored securely by our payment processors and is not shared with any unauthorized third parties.

4. Pricing and Charges

  • NexaPro City makes every effort to ensure accurate pricing on all products. However, in the event of a pricing error, we reserve the right to cancel or modify the order based on the correct price.
  • Prices may be subject to sales tax based on your shipping address. Applicable sales tax will be calculated during checkout.
  • Any additional charges for shipping, duties, or fees (for international orders) will be shown at checkout.

5. Authorization and Billing

  • By placing an order with NexaPro City, you authorize us to charge the payment method you provide for the total amount of your order, including applicable taxes and shipping costs.
  • We may require additional verification for certain payment methods, such as billing address confirmation or identity verification, to ensure the security of your transaction.
  • If there are any issues with payment processing (e.g., insufficient funds, invalid card details), your order may be delayed or canceled. You will be notified of any payment issues and asked to provide updated information.

6. Failed or Declined Payments

  • In the event that your payment fails or is declined by your payment provider, NexaPro City will notify you promptly. You may be required to update your payment information before your order can be processed or shipped.
  • If payment is not successfully processed within a reasonable period, your order may be canceled.

7. Refunds and Adjustments

  • Refunds will be issued to the original payment method once your return is processed and approved. Please refer to our Refund and Returns Policy for more details on return eligibility and procedures.
  • Adjustments or cancellations of an order after payment has been processed may be subject to approval. Any applicable fees, such as restocking or cancellation fees, may be deducted from your refund.

8. Payment for International Orders

  • For international orders, payment must be made in USD.
  • You may also be responsible for any customs duties, taxes, and import fees that are applicable in your country. These fees are not included in the price of your order and will be calculated by your local customs office.

9. Promotional Discounts and Gift Cards

  • Promotional discounts or discount codes can be applied during checkout to reduce the total price of your order. These discounts may be subject to terms and conditions, including expiration dates or exclusions.
  • Gift cards may be used as payment for orders, and their balance will be deducted from the total amount at checkout. If the value of the gift card does not cover the total cost, the remaining balance must be paid with an additional payment method.

10. Customer Support

If you encounter any issues during the payment process or have questions regarding our payment methods, please contact our customer support team at:

This Payment Policy is effective as of February 20, 2025. We are committed to providing a secure and smooth payment experience for all customers shopping at NexaPro City. Thank you for choosing us for your fashion needs!